車間作業(yè)，班組長(zhǎng)接檢驗(yàn)員“派工單”后，安排好維修工作業(yè)。

For workshop operation, the team leader shall arrange the maintenance work after receiving the inspector's "work order".

核對(duì)車輛信息：修車單位相關(guān)信息如車牌號(hào)，底盤號(hào)，進(jìn)出廠時(shí)間等，記得要防止結(jié)算錯(cuò)誤。

Check the vehicle information: the relevant information of the repair unit, such as the license plate number, chassis number, and the time of entering and leaving the factory, remember to prevent the settlement error.

里程數(shù)：汽車故障比較嚴(yán)重的時(shí)候可能要把車子留在修理廠一陣子，這個(gè)時(shí)候就要記住里程數(shù)，要防止不安分的修車師傅，把車子開出去玩耍，一般修車，及時(shí)加上一些試車的項(xiàng)目更遠(yuǎn)也不要超過20公里。

Mileage: When the car has a serious fault, you may have to leave the car in the repair shop for a while. At this time, you should remember the mileage. You should prevent the restless repair technician from driving the car out to play. Generally, when repairing the car, add some test items in time, and the farthest distance should not exceed 20 kilometers.

看維修項(xiàng)目：濟(jì)南哪里修奧迪比較專業(yè)廠家認(rèn)為，維修的時(shí)候可以理解哪些維修保養(yǎng)操作，如果沒有超出開始和汽車服務(wù)約定的項(xiàng)目，可以問問汽車服務(wù)顧問和修車師傅。

Look at the repair items: where is the Audi repair in Jinan? The manufacturer thinks that it can understand the repair and maintenance operations during the repair. If it does not exceed the items agreed with the car service at the beginning, you can ask the car service consultant and the car repair technician.

把多余機(jī)油帶走：買機(jī)油的時(shí)候很難買到合適的量，比如買了5升的油不需要那么多，多余的可以盡量帶走。

Take away the extra oil: It is difficult to buy the right amount of oil when buying it. For example, it is not necessary to buy 5 liters of oil. Take away the extra oil as much as possible.

要會(huì)看維修結(jié)算單：要先仔細(xì)看結(jié)算清單上的內(nèi)容再簽字，如果出現(xiàn)維修費(fèi)用，可以用單據(jù)作為憑證。

Be familiar with the repair settlement document: carefully read the contents of the settlement list before signing. If there are repair costs, you can use the document as a voucher.

用好車輛免檢項(xiàng)目：4S店鋪和連鎖店會(huì)有免費(fèi)檢測(cè)的項(xiàng)目，周期性的做一些車況檢查很必要。

Make good use of vehicle inspection exemption items: 4S stores and chain stores will have free inspection items. It is necessary to do some vehicle condition inspection periodically.

維修工在施工過程中發(fā)現(xiàn)問題，急需增加的維修項(xiàng)目，要及時(shí)向檢驗(yàn)員匯報(bào)；維修工領(lǐng)用配件需征得檢驗(yàn)員同意，由檢驗(yàn)員開具用料批條到倉庫領(lǐng)用。

The maintenance personnel shall report to the inspector in time the problems found in the construction process and the maintenance items urgently needed to be added; The maintenance personnel shall obtain the approval of the inspector before receiving the parts, and the inspector shall issue the material approval note to the warehouse for receiving.

檢驗(yàn)員在整個(gè)維修過程中要實(shí)施質(zhì)量跟蹤，協(xié)助維修工解決處理技術(shù)難題，對(duì)需要增加的維修項(xiàng)目及時(shí)與業(yè)務(wù)部聯(lián)系并確認(rèn)，再落實(shí)維修。

The inspector shall implement quality tracking during the whole maintenance process, assist the maintenance workers in solving technical problems, timely contact and confirm the maintenance items that need to be added, and then implement the maintenance.

在診斷和維修中，有可能會(huì)發(fā)現(xiàn)一些出乎意料的服務(wù)項(xiàng)目。發(fā)生這種情況時(shí)，服務(wù)接待須和客戶聯(lián)系，討論對(duì)所要執(zhí)行的工作和交車時(shí)間的改動(dòng)。服務(wù)接待此時(shí)應(yīng)表現(xiàn)出坦率和真誠(chéng)的態(tài)度，以使客戶確信追加這一工作是必須的，避免客戶產(chǎn)生疑慮。更多相關(guān)維修內(nèi)容就來我們網(wǎng)站http://m.shguiyong.com咨詢吧！

During diagnosis and maintenance, some unexpected service items may be found. When this happens, the service receptionist must contact the customer to discuss the changes to the work to be performed and the delivery time. The service reception should show a frank and sincere attitude at this time, so as to convince the customer that the additional work is necessary and avoid the customer's doubts. For more relevant maintenance content, please visit our website http://m.shguiyong.com Ask!